Terms of Service

Signkoi lets you upload documents, prepare them with signature and other fields, send them to recipients, collect electronic signatures and download the signed result with an audit trail and certificate of completion.

Recipients can sign without creating an account. These terms apply to them too, as far as they use the signing pages.

You must give accurate information, keep your password secure and tell us promptly at [Contact email] if you suspect unauthorised access. You are responsible for activity under your account.

You must be at least 16 years old and legally able to enter into contracts to create an account.

You may not use Signkoi to break the law, to send spam, to impersonate others, to obtain signatures through deception, to distribute malware, or to upload content you have no right to share.

You may not try to break or bypass our security, overload the service, or access other users' data. We may suspend accounts that put the service or other users at risk.

You keep all rights to the documents and data you upload. You give us the limited permission we need to host, process and transmit that content to provide the service to you and your recipients.

You are responsible for having the right to upload your documents and to send them to the people you choose, including any notice or consent required under data protection law.

Electronic signatures are legally recognised in most countries, but some documents (such as wills, certain real-estate transactions or notarised documents) may still require a handwritten, notarised or qualified signature.

Signkoi provides the technology and evidence to sign documents electronically. We are not a party to your documents and do not give legal advice. It is your responsibility to decide whether an electronic signature is appropriate for a particular document and jurisdiction.

Some features require a paid plan. Our reseller and merchant of record, Paddle, handles checkout, invoicing, taxes and payment. Paddle's buyer terms apply to your purchase.

Subscriptions renew automatically until cancelled. You can cancel at any time in Billing; your plan stays active until the end of the period you have paid for. Except where the law requires otherwise, payments are not refundable.

We may change prices with at least 30 days' notice. Changes apply from your next billing period.

We work to keep Signkoi available and secure, but we provide the service "as is" and cannot guarantee uninterrupted operation. We may improve, change or discontinue features; if we discontinue the service as a whole, we will give reasonable notice so you can export your data.

Our Privacy Policy explains how we handle personal data. Where we process personal data on your behalf, our Data Processing Agreement applies and forms part of these terms.

Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence.

Subject to that, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability for any claim in a 12-month period is limited to the amount you paid us in that period, or 100 EUR if you use a free plan.

If you are a consumer, you also keep all the rights that consumer law in your country gives you.

You can stop using Signkoi and delete your account at any time in Settings. We may suspend or end your access if you seriously or repeatedly breach these terms, with notice where reasonable.

Before your account is deleted, you can download your documents and request a full data export.

These terms are governed by [Governing law]. Courts there have jurisdiction, but if you are a consumer, you may also bring proceedings in the courts where you live and you keep the protection of the mandatory laws of your country.

We may update these terms. For significant changes, we will notify you at least 30 days in advance by email or in the app. If you do not agree, you can cancel before the changes take effect; continuing to use the service means you accept them.

[Company legal name], [Registered address]. Email: [Contact email].